Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Have been trying to get the online chat service to work so I can chat with someone about my account but it always says offline, no matter time of day trying. DId find a link in another thread and tried that, it doesnt work either. I have no home phone at the moment but do have the NBN service. Even the local optus store isnt able to help.. How can I speak to someone (prefer to chat online rather than phone) Please help.
This is an issue for me for the last few months! Come on Optus.
Desktop computer, Windows 10 and Windows 8.1, On older and latest version of Chrome.
It works okay on the same computer with Firefox at this stage. try Firefox for now. The links don't bring up the pop up in Chrome, just does nothing.
Please look into Optus,