I have 3 services with optus - internet, foxtel & mobile. But can only see mobile in Myaccount. I need to change direct debit details for foxtel & keep getting to Myaccount where there is no detail of my foxtel service. Doesn’t matter how many ways i approach the problem (eg help desk) i keep getting directed back to Myaccount and never get to speak to a real person. HELP
Live Chat with Customer Service and they can assist you in fixing up the My Account issue you face.