There seems to be a small problem with "My Account", the only options i see are "Dashboard", "Direct Debit" and "Pay my Bills".
I do not have any option to check "Billings and Payments" because that tab does not exist. Can you please help me.
Sounds like we may need to log a case with our IT team so they can have a look into this for you. I've sent you a Private Message with the link to our form - please fill in your information and we will log this through for you.