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New Contributor
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My Account - not enough information to verify account

Everytime I try to login to my account it states not enough information to verify account what do I do

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Online Community Manager
Online Community Manager

Re: Logging in

Hmmm, haven't heard of that before Purplejodder.


If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Message Us here or from your My Optus app under the Help menu.  

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: My Account - not enough information to verify account

I have the same problem here- 

it seems no one has a solution about this. 

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Online Community Manager
Online Community Manager

Re: My Account - not enough information to verify account

Hi Wonrak,


Not good to hear. Can only suggest contacting the team via one of those options advised above.

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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