Hey there @Kerrie6753. It's not great to hear that you are having troubles with your Webmail service. I recommend testing out some of the following steps to see if it helps make any improvements to you service.
→Clearing cookies/cache from your web browser
→Using a private/incognito mode browser session
→ Try to use a different web browser (eg: Chrome, Safari)
Feel free to let us know how you go with the above.
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