Hey @cassie-b- if you have received a notification from a unverified number, it is most likely that is not from Optus. To keep up to date with your billing, I would recommend having a look at your services on the Optus App.
In the meantime though, I would recommend not responding to the message or clicking on any links.
Hey @cassie-b- if you have received a notification from a unverified number, it is most likely that is not from Optus.
Even if its from a valid Optus number is does not mean that it came from Optus. Numbers are easily and routinely Spoofed.
Can you please pass this on to your security team so that they can take steps to shut down the fake optus.page website.
Can you also let security know that the following two dodgy domains are also active on the same computer as optus.page.
optus-payments.com registered 2020-04-08
paymybill-singtel.com registered 2020-04-14
As I was going down this rabbit hole I stumbled across another fake Optus payment page which is even more convincing looking then the others.
Going to messageurl.com takes you to the fake payment page on sgcb-mobile.com .
messageurl.com registered 2020-02-27
sgcb-mobile.com registered 2020-02-15