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New Contributor
New Contributor

Is this a scam text message?

I just received a text message from this number +***** with the following message:

“Your postpaid service is overdue $15.83. To avoid distruptions, please update your payment details here: https://optus.page/cust?id=*****&amount=1583”

Is this a scam?? Thanks.
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Respected Contributor
Respected Contributor

Re: Is this a scam text message?

Yep. Its definitely a scam.

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Moderator
Moderator

Re: Is this a scam text message?

Hey @cassie-b- if you have received a notification from a unverified number, it is most likely that is not from Optus. To keep up to date with your billing, I would recommend having a look at your services on the Optus App.


In the meantime though, I would recommend not responding to the message or clicking on any links.

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New Contributor
New Contributor

Re: Is this a scam text message?

Thank you so much!
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New Contributor
New Contributor

Re: Is this a scam text message?

Thank you!
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Respected Contributor
Respected Contributor

Re: Is this a scam text message?


@Tuong_YC wrote:

Hey @cassie-b- if you have received a notification from a unverified number, it is most likely that is not from Optus.


Even if its from a valid Optus number is does not mean that it came from Optus. Numbers are easily and routinely Spoofed.

Can you please pass this on to your security team so that they can take steps to shut down the fake optus.page website.

 

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Moderator
Moderator

Re: Is this a scam text message?

No worries at all @cassie-b. Really disappointing to hear that this is happening during this season. 

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Respected Contributor
Respected Contributor

Re: Is this a scam text message?

@Tuong_YC 

Can you also let security know that the following two dodgy domains are also active on the same computer as optus.page.

optus-payments.com registered 2020-04-08
paymybill-singtel.com registered 2020-04-14

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Respected Contributor
Respected Contributor

Re: Is this a scam text message?

@Tuong_YC 

As I was going down this rabbit hole I stumbled across another fake Optus payment page which is even more convincing looking then the others.

Going to messageurl.com takes you to the fake payment page on sgcb-mobile.com .

 

messageurl.com registered 2020-02-27

sgcb-mobile.com registered 2020-02-15

 

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Respected Contributor
Respected Contributor

Re: Is this a scam text message?

And another confirmed one on the same server as optus.page.

optus.dev registered 2020-09-02

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