View your usage, get billing support and much more with the My Optus app, download it here
Hi there @rsrs
Have you made any changes to your service recently?
Do you have the latest version of the My Optus app installed? You should be able to view your Talk, Text & International Minutes by clicking the "?" icon next to them on the Usage page.
If you're on Prepaid, try tapping on the Usage Meter, then Next.
Let us know how you go.
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Thanks for clarifying, it sounds like something happened when you made the service change.
Can you please send us a private message?
Please include your full name, D.O.B and mobile number.
------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button
