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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

michellefox
New Contributor
New Contributor

I cannot find a way to contact optus from outside the country

I live in the US and there seems to be no way to get in touch, no international numbers, message or chat does not pop up either while i'm logged into my account or otherwise. I need to get in touch to find out what is going on in relation to an email i've just received about an 'order' on my mobile phone

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Tigers1719
Trusted Contributor
Trusted Contributor

Re: I cannot find a way to contact optus from outside the country

@michellefox  If you still have an active Optus mobile you can ring this free call number 
+61 2 8082 5678. 

Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

Note chat finished a few months ago.

I am an Optus user.
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