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Shannon13
New Contributor
New Contributor

I accidentally got $60 credit instead of $10 online can optus refund?

????? 

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Ev_
Super Contributor
Super Contributor

Re: I accidentally got $60 credit instead of $10 online can optus refund?

Hi @Shannon13, sorry but I'm afraid we're unable to organise refunds for prepaid recharges. Please follow this article → http://www.optus.com.au/shop/support/answer/request-a-refund-or-transfer-of-a-credit-balance?request... for more info on our refunds/credit transfer process.

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