Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

Forward our landline number to mobile, please

Dear Sirs or Madams,

How are you?

My name is IKBUM LEE who Optus user ID "ausjune" my mobile number is *****& *****& landline number is *****at *****.

I'm writing to fix 2 problems.

Firstly, I don't know why always error message when I log in with hidden.

Secondly, could you please forward all income calls from ***** to *****?

I want to receive all calls at *****instead of a landline.


Thank you for your kindly assistant in advance.

Sincerely Yours,



0 Kudos
1 Reply

Re: Forward our landline number to mobile, please

Hi @ausjune

Thanks for reaching out to us here. 

We have hidden your personal information on our online public forum as we take your privacy very seriously. If you have any questions about this, please feel free to refer to the Community Guidelines.

Please note that we are unable to look into account details on Yes Crowd. If you’re still needing a hand, we recommend messaging us via the My Optus app.

Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.

If for some reason you’re unable to use the My Optus app, please send a private message to the official Optus Facebook or Twitter page for further assistance.

0 Kudos
Top Contributors