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Mjenkins
New Contributor
New Contributor

Email

My webmail folder fills up even when I delete items from mobile devices, how can I fix this?

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George_YC
Moderator
Moderator

Re: Email

Hi @Mjenkins

You may have your email set-up as IMAP on your device. This means your emails are still stored on the server even if you delete it from your Mobile device. You can set-up POP3 instead, this will keep all your emails on your Mobile device and any changes made will also change on the server.

I'd suggest checking out Setting up Optusnet Email - POP3 VS IMAP Yes Crowd post for further detail on the differences between both.

Please also keep in mind, any changes made can take up to 24 hours to reflect against your mailbox quota.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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AndS
Regular Contributor
Regular Contributor

Re: Email

@MjenkinsBefore re-configuring to be POP3 make sure you read the downside section very carefully.

 

You may want to read the following post's solution and see if you are having the same problem:

https://yescrowd.optus.com.au/t5/Android/Why-do-I-keep-receiving-email-message-saying-90-full/m-p/63...

 

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