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Occasional Contributor
Occasional Contributor

Email

Hi, I'm still having problems with email not loading and to slow, after speaking to 3 Optus team members, and receiving a Text to say the problem has been fixed. Again I am having the same issues, Please get this damn thing Fixed.   

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Contributor
Contributor

Re: Email

Hi @Lourex1 

I use Webmail quite often and haven't personally seen this problem previously, however I've just tried to load it  and found I could re-create the problem.

For the moment, I'd suggest :-

1. Load webmail via https://webmail.optusnet.com.au (the https:// at the beginning is important)
2. Enter your username and password as normal
3. Make sure that the "secure" radio button is checked
4. Press the login button

When I has "insecure" checked then the Webmail login took forever, but when I selected "secure" it pretty much loaded immediately.

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Please note that I am not employed by Optus and as such any views are my own and the information provided is (at best) general only. It does not take into account your dreams, aspirations or financial circumstances.

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Please note that I am not employed by Optus and as such any views are my own and the information provided is (at best) general only and does not take into account your dreams, aspirations or financial circumstances.

 

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Occasional Contributor
Occasional Contributor

Re: Email

Thanks, Somehow Email is now working the way it should be, there must have been an Outage which lasted a very long time and now resolved.

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Occasional Contributor
Occasional Contributor

Re: Email

Thanks, Tried, but still ongoing problem, might have to start using another email, very bad email service.
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