cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Akel18
New Contributor
New Contributor

Email for Optus Support

I need optus to urgently contact me via email. I need a replacement sim and have no other means of contact
0 Kudos
Reply
4 Replies
YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Email for Optus Support

Optus aren't going to contact you because your post was made via a public forum. Besides, Optus  you can't contact Optus via email.

You should be able to get at replacement SIM from an Optus store.

Other alternative contacts a via messaging in the Optus app or via private message on Twitter or Facebook.

 

0 Kudos
Reply
RichardRandall
Occasional Contributor
Occasional Contributor

Re: Email for Optus Support

Hi, need to correct you there, Optus has blocked private message via Twitter. Don't know about FB

0 Kudos
Reply
YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Email for Optus Support


@RichardRandall wrote:

Hi, need to correct you there, Optus has blocked private message via Twitter. Don't know about FB


Well if they have they haven't stated that publicly (at least nowhere in this forum that I have seen) and they still say contact them via twitter and facebook.

Akel18
New Contributor
New Contributor

Re: Email for Optus Support

Thanks for your help. I am in quarantine at the minute so I have limited with ways to get in touch with them. Thanks for your suggestion, I've tried Facebook

0 Kudos
Reply