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New Contributor
New Contributor

Data overload

We are continually getting notification that we have used 90% of our email quota, We have deleted all the old emails and don't know what to do next. Please help.

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Crowd Champion
Crowd Champion

Re: Data overload

also have a loot at your optus webmail and empty the trash if any.

https://webmail.optusnet.com.au/

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Moderator
Moderator

Re: Data overload

Hi @Adamtrent, if you are using a email application like Outlook, Windows Mail etc. then make sure it is synchronising with your webmail when you are deleting the emails. It could be deleting in the application but not your actual → webmail. Yes, make sure all the folders with unwanted emails are empty / deleted including the deleted folder. Here is our email → support page if it helps.


If the issue still continues then please raise it with our Technical Support team via the  → messaging service to assist you further.



Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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