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Nikki1296
New Contributor
New Contributor

Dashboard on My Account

Hi,

Everytime I log into My Account, the Dahsboard is stuck on that yellow and blue spinning wheel, and I cant access by Billings page. Any help at all?

Thanks.

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3 Replies
onestepchris
Contributor
Contributor

Re: Dashboard on My Account

May I ask what browser are you using? You can try clearing the cache, history, etc. Or you can try using a different browser to isolate if it is a browser issue. 

 

Hope it helps. 

 

Cheers,

Chris. 

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Nikki1296
New Contributor
New Contributor

Re: Dashboard on My Account

Hi, 

I have tried using different browsers and clearing the cookies and cache of each. So i know that's not an issue. 

Thanks. 

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Tano
RetiredModerator
RetiredModerator

Re: Dashboard on My Account

Hey @Nikki1296, any luck getting getting in? It may be an account linking issue if you have multiple services. I can take a look for you if you send through a private message with your full name, account number and DOB.


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