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New Contributor
New Contributor

Customer service

How do I go about giving someone a massive rap for their help? 

2 Replies
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Esteemed Contributor
Esteemed Contributor

Re: Customer service

You can do that here. Smiley Happy

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Online Community Manager
Online Community Manager

Re: Customer service

You are definitely welcome to do that here ☺️ 

However if you'd like the person or their manager to be aware of it, your best bet would be to contact Optus directly so they can look up the person and forward your compliment on. I can/will try and track them down but it's not guaranteed as we don't have visibility of customer accounts here.

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.  


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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