Showing results for 
Search instead for 
Did you mean: 
Ask a Question
New Contributor
New Contributor


Hi LISA, I've closed your case 100470106.
Need help? Message us in My Optus app: or contact us at
0 Kudos
2 Replies

Re: Complaint

Hi @ LISA_HINCHLIFFE - Thanks for  reaching out to us here. 

we don`t have access to customers account on this public forum. But if you want you can contact your case manager from My Optus App. 

If for some reason you’re unable to, if you have a social media (Facebook or Twitter) account then please send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

Honoured Contributor
Honoured Contributor

Re: Complaint

I think the message was pretty clear on the avenues for further contact?