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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Close login account

I want my account to be completely closed. My service has been cancelled for half a year, so I am unable to apply for this on optus app. Now I am in my home country, international calling will incur extra fees. Is it possible for me to close my account via the Internet or to do it by calling your team anyway?

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RetiredModerator
RetiredModerator

Re: Close login account

Hello Chuan. We'll be able to help you out here via private message. Can you please send us a message confirming your old phone/ account number, full name and date of birth? Thank you 🙂 


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New Contributor
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Re: Close login account

I have sent a message.

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