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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Change plan issue

The Optus call service is not available now due to the Coronavirus. So I need to change plan myself , however it showed that “ we are unable to locate your details in our system “, what can I do now
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Esteemed Contributor
Esteemed Contributor

Re: Change plan issue

The answer you probably don't want to hear is contacting support is your only option I would say.

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