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Card protection.

Hi I've been trying to recharge using debit card but it says card protection is activated. How do i deactivate this asap. Help please !?

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Re: Card protection.

Hello @Ashjm87. I'm sorry to hear that you're having issues recharging. Have you since reached out to our prepaid team to request assistance with this? A request may need to be put through to remove any block on your card. Our prepaid team can be reached via Live Chat or on 1300555002. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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