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Cant get past link my service prompt

Ongoing issue when I try to access my account online (not app), for like 3 years. Its driving me mental. I've had numerous conversations on the phone to fix the issues that come up, but never have the patience to fix this at the end of those calls.


Any guru got a fix for me pretty please! 

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Online Community Manager
Online Community Manager

Re: Cant get past link my service prompt

Hi fevvy,
Thank you for raising this issue.
This is not something that we can assist with here on the forum as we don't have visibility or access to customer accounts.
If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. They would be the gurus you're after.
If not, please Chat with us or Message Us from your My Optus App under the Help menu. 

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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