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New Contributor
New Contributor

Cant change credit card

Absolutely ridiculous. I need to change credit card details. Add a new card in my profile ynder 'my account'. But under bills, payment options it still has my old card. It wont let me change it. The Optus Chat person was useless and told me to call 133937.  Whcih if I want to to talk to someone I have to wait 45 minutes. Have to jump through hoops to update my payments for you. idiots. 

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Esteemed Contributor
Esteemed Contributor

Re: Cant change credit card

Is there an option to add a new card first? Most payment gateways wont allow you to remove a the default card until you add another one.

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New Contributor
New Contributor

Re: Cant change credit card

Yes, which I did, as I stated. Thanks.

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Esteemed Contributor
Esteemed Contributor

Re: Cant change credit card

Sorry I read that incorrectly. So no option anywhere to change the default?

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