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Hey @Gradd055, apologies for the trouble you're having with that. Have you been able to try accessing your account via our direct Webmail Link.
It may also be worth trying to access via an alternate browser if you have one, I haven't come across that error myself before but if still no change with that link or a different browser, reach out to us on the Official Optus Facebook or Twitter. We can take a further look into this
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.
I can access two of the email accounts, the ones I use,
but there are two other accounts I want to delete.
I used to be able to to that via the "members services" but that facility has disappeared
I would suggest you contact support and get them to make the email changes you require. Optus don't seem to care that basic email administration is no longer available to many of their users and its been like that for many years unfortunately. I was forever coming across dead Optus Zoo links when I was more active on the forum and I am unsure why they never updated or removed the the dead links. Maybe there is just too many pages to edit or they care little about the amount of time we waste trying to figure out what is going on.
Managed to finally get through to tech support, and they are removing the redundant email addresses.
It shouldn't be so difficult !!