For 24/7 support message our team of experts via the My Optus app.
I signed a service contract last year and now it's expired. I wanna cancel the service but I am in China and I lost my phone card. My number is 0435116287, please help me stop the service since I will not use it in the future.
@Qiang Yes Crowd cannot directly help you as per the large bold red text on the Yes Crowd Home Page and the side of this page Yes Crowd cannot access or view customer orders.
You can use social media to contact Optus Support, please send a PM to Optus on Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.