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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Can not login my account

Even did not set up yet something.
Can not do anything.
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Trusted Contributor
Trusted Contributor

Re: Can not login my account

@onoge51  If you are a new Optus customer, I have read it can take  48 Hours before your account is active in the system. 

Use your favourite search engine on how to change to change the Primary DNS server setting on your device and change it to 1.1.1.1 Cloud Fare Public DNS Server or 8.8.8.8 Google public DNS.

If you are getting a user name or password error some devices automatically capitalise the first character of a field so if your password begins d your device inputs D.

If you still require further assistance and you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.  

 

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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