cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Irideon
New Contributor
New Contributor

CUSTOMER HELP LINE - calling internationally. I need a number to call please.

I'm locked out of my App & my Log-in won't work either.

I am overseas and can not call the Freephone number 133 937.

I need to sort out my plan and my bill!

Can anybody give me an INTERNATIONAL phone number to call for Customer Help?

0 Kudos
Reply
4 Replies
YetAnotherAcc
Respected Contributor
Respected Contributor

Re: CUSTOMER HELP LINE - calling internationally. I need a number to call please.

Its +61 2 8082 5678  and is free from an optus mobile.

F.Y.I. 13 number are not freecall, only 1800 are freecall.

petergdownload
Honoured Contributor
Honoured Contributor

Re: CUSTOMER HELP LINE - calling internationally. I need a number to call please.

You can also contact Optus direct via Twitter or Facebook.
Dave-P
Contributor
Contributor

Re: CUSTOMER HELP LINE - calling internationally. I need a number to call please.

Edit: ignore this, the reply from YetAnotherAcc above is more useful. Didn't see it before.

I don't have another number but would suggest to try a chat with their support via the Instant Message system.

 

Can't find a link to it, but try going to

https://www.optus.com.au/for-you/support/contact-us

and then the Chat with an expert link in the Sales area. A small window opens in the page. They can suggest what to do next.

0 Kudos
Reply
Irideon
New Contributor
New Contributor

Re: CUSTOMER HELP LINE - calling internationally. I need a number to call please.

Awesome. You're a huge help to me. Thanks
0 Kudos
Reply