When I log in to my MyAccount (Linked from my billing email) to view my first bill I’ve had with Optus I get a message saying:
“The service you have selected is currently invalid and no usage is available“
I would just like to view the breakdown of my bill before paying. Thank you.
Thank you for raising this issue.
Please note that we’re unable to look into account details on Yes Crowd.
If you’re still needing a hand, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.
If for some reason you’re unable to, if you have a social media account, please then send a PM to Optus on Facebook or a DM on Twitter with the details for further assistance mentioning you’re unable to use the My Optus app
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