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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

SteveComey
New Contributor
New Contributor

Accessing Webmail

I cannot access my webmail. Is Optusnet Webmail down ATM?

The mail opens then times out before actually opening the mail!

Any advice would help

Steve

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Tina_YC
Moderator
Moderator

Re: Accessing Webmail

Hi @SteveComey, thanks for getting in touch with us. Optus Webmail seems to be running fine from our end. If you haven't already, we recommend  trying the following troubleshooting steps below:


1) Clear all caches and cookies

2) Try using incognito mode

2) Restart your browser

3) Try logging in on another browser

4) Try logging in from another device


Let us know how you go. Tina. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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YetAnotherAcc
Respected Contributor
Respected Contributor

Re: Accessing Webmail

I can log in but webmail (and mail in general) is veeeeeeeeery sloooooooow.

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