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Occasional Contributor
Occasional Contributor

$49plan

Why do you advise me to switch to a more expensive plan when our present plan seems to do all that we need?

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Respected Contributor
Respected Contributor

Re: $49plan

Unless its a lease plan you dont have to move (Unless Optus is closing down your old plan then they have to give you 1 months notice).

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Trusted Contributor
Trusted Contributor

Re: $49plan

@Doodle  If you wish to purchase new hardware from Optus you have to change plans.

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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Occasional Contributor
Occasional Contributor

Re: $49plan

I don't wish to buy hardware from Optus(was suggested in an answer). I just wondered why I was offered a more expensive plan while my present plan worked satisfactorily.

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Moderator
Moderator

Re: $49plan

Hi @Doodle, how were you offered this plan? I mean did someone from Optus sales contact  you or was this an sms. Customers always have an option to not accept the offer. If you need to confirm you are best to speak with our support team either via the → messaging service or by calling them on  133937 - Mon - Fri: 8am - 8pm Sat: 9am - 5pm AEST to assist you further.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Occasional Contributor
Occasional Contributor

Re: $49plan

You did not answer my question. The plan was offered in an SMS.

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