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New Contributor xueni1119
New Contributor

why I can't make international call although I have 300 minutes

Hi! My mobile number is [MODERATION]. My account number is [MODERATION].

 

I can't make any international phone call. I have 300 minutes international call in my plan.

 

Also, when I call others, my number is not showing.

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Crowd Champion Davelew
Crowd Champion

Re: why I can't make international call although I have 300 minutes

Hi

Firstly I would suggest you edit your post to remove your phone number and account number as this is a public forum.

For international calls it may work if your dial 0011 and not +11.   Give it a try.

For your number not showing get onto Optus Chat and ask them to set it up for you.   When I first joined Optus had the same problem and that was the only way to sort it.

 

Dave

 


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