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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
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New Contributor sarahbutt2312
New Contributor

when can i upgrade on 24 month contract

I am 20 months into a 24 month contract, when will i be able to upgrade?

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12 Replies
Contributor Aman
Contributor

Re: when can i upgrade on 24 month contract

when u finish 21 months i think

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RetiredModerator Ian
RetiredModerator

Re: when can i upgrade on 24 month contract

You can upgrade at any stage during a contact though to do it for free it would need to be done during the last 2 months of the 24.

 

Let me know if you need any further info Smiley Happy

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New Contributor sarahbutt2312
New Contributor

Re: when can i upgrade on 24 month contract

Thanks Guys

 

How much would it be to upgrade early? think my 2 yrs ends towards the end of july. Thanks

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RetiredModerator Ian
RetiredModerator

Re: when can i upgrade on 24 month contract

Drop me your info via this link and we can grab a figure for you Smiley Happy

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New Contributor mday13
New Contributor

Re: when can i upgrade on 24 month contract

I am not sure 2 months is correct (anymore!)

 

Have just been told by an Optus dealer the 2 month time frame has been halved to 1 month.

 

For returning customers, who wish to stay with Optus, I think this is rather disheartening (if true).

 

There's only 30-odd days to wait before the user is free to weigh up other options!

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RetiredModerator Dave
RetiredModerator

Re: when can i upgrade on 24 month contract

I can confirm that the above is correct.

 

Existing customers can now upgrade one month prior to their contract ending.

 

Happy to pass on any feedback regarding the change Smiley Happy

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New Contributor mday13
New Contributor

Re: when can i upgrade on 24 month contract

Thanks Dave

 

Can you confirm when this change occurred?

 

My 22 month 'anniversary' is tomorrow....

 

Cheers!

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RetiredModerator Dave
RetiredModerator

Re: when can i upgrade on 24 month contract

The change became effective from the 08/04. Hope this helps!

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New Contributor Jayb
New Contributor

Re: when can i upgrade on 24 month contract

Question

 

I am eligible for an "upgrade" on december 1, 2012.

 

I am currently on the $99 timeless plan - however - feel that this was a poor choice for myself, and would like to actually "downgrade" to a lesser contact.

 

Is this going to be possible? Im willing to commit to another 2 year contract, but the $65 odd dollar one.

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