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New Contributor
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voicemail

I cannot activate my voicemail, it keeps coming up with "invalid number" how do I activiate it?

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Blog Author

Re: voicemail

Hi @CRH, at which point during the activation process are you hearing an invalid number prompt?


I've had a read through our Voicemail setup guide and it mentions the below:

  1. From your Mobile, dial 1509 (free call)
  2. Select the 'voicemail' option
  3. Choose the 'activate' option

Remember, once it's active - you'll need to dial 321 from your mobile to retrieve your messages.

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Re: voicemail

It says to key 1 to activate Voicemail but nothing happens except that it says to download the app which I cannot do on my phone. Nor can I activate Voicemail from My Account because there is no option there either.

Something has changed and it sounds like the change depends on downloading an app which I cannot install.

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Online Community Manager
Online Community Manager

Re: voicemail

Hmmm, it may need to be manually provisioned for you WilliamK.


Please Message Us here for further assistance. 


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