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Occasional Contributor IloveIslam
Occasional Contributor

trying to track my order online

im trying to track my order online it isnt loading the tracking page. i also tried on my phone and it doesnt work there either. can someone help me to tell me the status of my order? 42104697. thank you

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Occasional Contributor jaaymaac
Occasional Contributor

Re: trying to track my order online

Go to http://optus.startrack.com.au/ and enter your order number Smiley Happy

or click the below link, it shows your item has arrived at StarTrack Sydney for processing 10 Nov 14:18

https://sttrackandtrace.startrack.com.au/M0294900

New Contributor Paul123
New Contributor

Re: trying to track my order online

I just recived an email stated that my oder has been despacture from optus ware house . I just wonder what is mean ? And when i will recieved the item . And where i can find my order number , is it oder number is same as order refence number ? Becuz i try to track my item on star track which the optus website link direct me to that . However , they said that the order number is invalid . Can you help me ? My order referece is 1822564A

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Super Contributor
Super Contributor

Re: trying to track my order online

Hi @Paul123

 

Order being dispatched from the warehouse means that the handset has left the warehouse and due on it's way. 

 

With tracking your handset, please have a chat with our live chat agents here Live Chat who'll be able to look into this for you.

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