trouble validating prepaid SIM number, Err Msg: PPACT-SIMVAL-0008

[Pete]

Hey yourock, could you please retry now and let me know how you go? 

[yourock]

After 3 sim changes, 48hrs wait for sim activation and 3 working days to transfer my credit have just started to use the number since today morning.

[Meg]

Really sorry that you had such difficulty with the activation of your service, yourock 😞 If you do still require assistance please let us know and we’ll get you to send us details via a private message.

[kyleau]

Hi,

I have the same problem on some my purchased SIMs.   My sim card number is 55 15546 15925 5

Could you please assist me with activating them?

Kyle

[Meg]

Hi kyleau, you are best to call our PrePaid centre on 1300555002 to help with the activation. If you still have issues please let us know via a private message with your full SIM number, date of birth for privacy and address. 

[bj97]

hi i just pmd you im having same problem Reference: PPACT-SIMVAL-0008

[Pete]

Hey bj97, I've responded to your PM. 

[dso]

Hi, l am seeing the same problem  PPACT-SIMVAL-0008, just Pm d my details

[Gen_R]

Hey dso - I've just picked up your PM and will take a look. Very sorry for the delayed reply. Gen 

[Epoch]

Yes indeed just bought a second SIM well a refund as it were, and still getting the (We are having trouble validating the SIM number, please try again or try using another SIM card. Reference: PPACT-SIMVAL-0008) error msg.

Any help would be great with out having to ring/call