Hey yourock, could you please retry now and let me know how you go?
After 3 sim changes, 48hrs wait for sim activation and 3 working days to transfer my credit have just started to use the number since today morning.
Really sorry that you had such difficulty with the activation of your service, yourock 😞 If you do still require assistance please let us know and we’ll get you to send us details via a private message.
I have the same problem on some my purchased SIMs. My sim card number is 55 15546 15925 5
Could you please assist me with activating them?
Hi kyleau, you are best to call our PrePaid centre on 1300555002 to help with the activation. If you still have issues please let us know via a private message with your full SIM number, date of birth for privacy and address.
Hey dso - I've just picked up your PM and will take a look. Very sorry for the delayed reply. Gen
Yes indeed just bought a second SIM well a refund as it were, and still getting the (We are having trouble validating the SIM number, please try again or try using another SIM card. Reference: PPACT-SIMVAL-0008) error msg.
Any help would be great with out having to ring/call