suspended mobile boardband yet not recognised need to know what happened

Uma · ‎16-10-2017

My mobile boadband was supposed to have been suspended Oct/Nov. Yet today I notice it hasn't happened. A/C no. (removed). Roaming mode not registered on my mobile phone (removed) though I am now overseas.

caaf · ‎17-10-2017

I've reported your post to clearr the private info that can be viewed by anyone from around the world.

So I take it you have two issues.

MBB not suspended for a month.. Is it still under contract?

Mobile international roaming not activated? I thought with mobiles these days (for years) it's activated by default. Are you able to log into your MyAccount and check?

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
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Mike-N · ‎21-10-2017

Hello Uma,

I'm sorry for the delay. Please be careful with positing your private information here as it is a public forum. For assistance with this, please send us a private message confirming your phone number, full name and date of birth. Thank you 🙂

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suspended mobile boardband yet not recognised need to know what happened

Re: suspended mobile boardband yet not recognised need to know what happened

Re: suspended mobile boardband yet not recognised need to know what happened