cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
rowivasu
New Contributor
New Contributor

sim activation

hi

I want to keep same number but don't have access to the old sim

what is another way to activate new sim with same number

 

0 Kudos
Reply
2 Replies
z_hook
Moderator
Moderator

Re: sim activation

Hi @rowivasu,


Thanks for raising this with us.


Just to confirm, is the service currently active? If so, it's best to head to your local Optus store where they'll be able to activate a new SIM for you. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

0 Kudos
Reply
LeviTechy
Contributor
Contributor

Re: sim activation

You can activate the SIM card with same number visiting any optus local store or contacting our phone support 131344/133937
If the Service is not active , less than 90 days we can try reactivate the service and replace the SIM card
Did someone on Yes Crowd answer your question? Please remember to throw a Kudo and/or Accepted Solution their way!

LeviTechy Optus
0 Kudos
Reply