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alan271237
New Contributor
New Contributor

return a mobile phone that was delivered after order was cancelled

how do i return a mobile phone that was delivered after the order was cancelled

regards alan worley

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Ray_YC
Online Community Manager
Online Community Manager

Re: return a mobile phone that was delivered after order was cancelled

Hi alan271237,

Please leave Optus a message for further assistance and someone will get back to you as soon as possible. 

For most equipment returns, we will provide you with a prepaid satchel and appropriate instructions. Please do not return equipment to Optus stores. Please use the satchel provided. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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satchmo3
Occasional Contributor
Occasional Contributor

Re: return a mobile phone that was delivered after order was cancelled

 

This has happened to me to. Phone ordered was cancelled via Optus call centre yesterday. I picked up another phone at the Newstead Optus store. This afternoon the phone associated with the cancelled order was attempted delivery and is now at the post office. Could I just let it be returned to sender?

 

 

 

 

 

 

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