how do i return a mobile phone that was delivered after the order was cancelled
regards alan worley
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Please leave Optus a message for further assistance and someone will get back to you as soon as possible.
For most equipment returns, we will provide you with a prepaid satchel and appropriate instructions. Please do not return equipment to Optus stores. Please use the satchel provided.
This has happened to me to. Phone ordered was cancelled via Optus call centre yesterday. I picked up another phone at the Newstead Optus store. This afternoon the phone associated with the cancelled order was attempted delivery and is now at the post office. Could I just let it be returned to sender?