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New Contributor
New Contributor

reset webmail password

My Inbox is full, despite removing most emails, sent items and trash. I can only think that Webmail is the problem, but have forgotten password to access it and delete emails there.  

Internet solutions mean receiving a password by email - which I can't do!

Phone call for help on Friday suggested I would receive a text from Optus to help, but nothing so far!

I am elderly and self isolating, so need my email to help me stay in contact with family and friends.

Suggestions gratefully received.

Pam

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Online Community Manager
Online Community Manager

Re: reset webmail password

Hi Pam,

Please see our help and support page: Internet & Email Password Help

I'm afraid we don't have access to customer accounts here on this public forum.

If you need to contact Optus, if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.


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