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really bad reception

yass11

I just chose the optus 2 days ago. As soon as, I have been problem with reception. Inside the house no service or SOS. I have to go outside to talk. when I chatted with support member, she told me I should've shoosen different provider. It is not my fault. Optus should have warned me before they sell their super offers!this is unexceptable !!!! Why did I change my vodafone ?I did not have any problems with that.

 

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Re: really bad reception

10000000000GB

Optus has no idea whether you will get good reception in your house, or have to go out into your yard. You have the right to buy a really good phone, or install an $800 Cell Fi repeater.

Re: really bad reception

Dan_C

Hey @yass11, there's simply no sure-fire way to guarantee the sort of indoor coverage you'll receive. There's simply too many factors at play. For example, if you're living in a double brick home the signal will have a harder time penetrating walls. 

 

Have you checked to see what frequencies are being emitted by the closest tower? You're welcome to PM us with your account details. I need your full name, DOB, mobile number and service address. I'll get back to you as soon as I can.

 

http://yesopt.us/pmdan


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Re: really bad reception

yass11

Even outside coverage is bad. I would like to refund. I’m not satisfied with Optus service at all. 

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