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2018-01-08 12:31 PM
My prepaid mobile plan is $30 monthly (autorecharge with credit card) for number 0414917748, which was recently changed from $40 monthly to $30 .
However I still found out my credit card was charged $40 on 3/1/18. I am quite sure the other mobile plans with optus registered for autocharge with the same credit card is also $30 monthly. Would you please track the recent change under this mobile number? thank you very much.
2018-01-08 02:21 PM
You would be best to speak directly with support about that Koko and you can do that via the live chat link below if you wish.