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New Contributor kokolau
New Contributor

prepaid mobile plan

Hi there, 

 

My prepaid mobile plan is $30 monthly (autorecharge with credit card) for number 0414917748, which was recently changed from $40 monthly to $30 .

 

However I still found out my credit card was charged $40 on 3/1/18. I am quite sure the other mobile plans with optus registered for autocharge with the same credit card is also $30 monthly. Would you please track the recent change under this mobile number? thank you very much.

 

Regards

 

Koko

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Esteemed Contributor
Esteemed Contributor

Re: prepaid mobile plan

You would be best to speak directly with support about that Koko and you can do that via the live chat link below if you wish.

 

http://www.optus.com.au/shop/notices/service-chat