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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor kokolau
New Contributor

prepaid mobile plan

Hi there, 


My prepaid mobile plan is $30 monthly (autorecharge with credit card) for number 0414917748, which was recently changed from $40 monthly to $30 .


However I still found out my credit card was charged $40 on 3/1/18. I am quite sure the other mobile plans with optus registered for autocharge with the same credit card is also $30 monthly. Would you please track the recent change under this mobile number? thank you very much.





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Esteemed Contributor
Esteemed Contributor

Re: prepaid mobile plan

You would be best to speak directly with support about that Koko and you can do that via the live chat link below if you wish.