cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Joeblogs
Contributor
Contributor

postpaid to prepaid with a different phone.

I have given my old postpaid phone , a samsung s6 edge+ to my brother.He intends to put the sim from his prepaid phone into the phone i gave him. He already has an account with Belong. Is this possible?

0 Kudos
Reply
3 Replies
Kartika
Moderator
Moderator

Re: postpaid to prepaid with a different phone.

Hi @Joeblogs, handsets that are bought on a contract from us are not locked. You can use any sim card in the phone. Only our Prepaid handsets are locked to our Network.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Joeblogs
Contributor
Contributor

Re: postpaid to prepaid with a different phone.

Hi Kartika,thanks for your prompt reply. I bought the phone on a plan ffrom Telstra about 2016 and it was locked. After transferring all my data to my new optus phone. It cost me $20 to get it unloccked before i gave it to my brother.

0 Kudos
Reply
Kartika
Moderator
Moderator

Re: postpaid to prepaid with a different phone.

Hi @Joeblogs, we can`t comment on a handset that was bought from Telstra. I can confirm that if it was a contracted phone from Optus then it is not locked.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy