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New Contributor
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plans

I changed my plan online to $40 per month with 14 gb then when i log into my account it says 24gb were did this extra data come from

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Respected Contributor
Respected Contributor

Re: plans

Sshhhhhhhhhhhhh

 

Monitor and use data as intended if it's there second time me around you may have stumbled onto a Easter Egg 🙂

Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
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Moderator
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Re: plans

@matt821 - I'm sorry about the delay in getting back to you there. Since this post have you had a chance to chat to someone who was able to look into this for you? I can confirm that with rate plan changes, sometimes what happens is that the system combines all data inclusions from both plans instead of splitting it. This is generally updates pretty quickly however and your service will only have the base plan inclusions of the new plan you changed over to.

 

If you're still needing a hand with this please chat to us here http://yesopt.us/chat2us. 


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