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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

plan ended

i am an overseas student, and i have left Australia so i dont need this number anymore. my plan has already ended. i just canceled the direct debit, will optus still send me bills? 

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Trusted Contributor
Trusted Contributor

Re: plan ended

@paprika  Optus will still send you bills. You need to cancel the service.

Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

I am not an Optus employee. If a reply helps please give a Kudos and when an issue is solved please mark as solved.
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New Contributor
New Contributor

Re: plan ended

thank you!