My Optus app just shut me out from looking closely into the bill *****.
I understand it's because I run out of the data. But when I received the massage of offering 1G for $10 for the first time, I've tried to adds on $10 for 5G. I hit the button to buy it now but the app just didn't response no matter I changed to any plan of adds on. Alright, then I did once again when the first 1G run out. What I got was still the same which was No Response. Then the bill came and charged me three times for this issue.
I am unhappy with this because I've tried to add more data for couple times. But the technical issue of your app stopped me from doing that for no reason and ended up with overcharged bill. What am I gonna do with that?
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