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2018-05-23 07:05 AM
folks while putting a new sim card in my granddaughters phone using the optus app.
it came up showing a cartoon plus optus then deny or allow
I in my wisdom pushed deny twice then relised I was doing it wrong
now her phone wont accept or allow voice
or allow her to send TXT messages will allow txt to go to her phone
how can I reset the sim card please
2018-05-24 12:58 AM
Don't waste your time here or with optus with the problem as like with me you will get the run around frm ppl who know very little, do your granddaughter a big favor and buy another sim..not frm servo..l solved my problem by doing just that and lm able to ph and text again..the sim was faulty..