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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

online account access

My online account has recently 'somehow' been taken over by my husbands details as he got a new phone and gave our home email address so now i cant access my account details online.

anyone have this happen to them?

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Online Community Manager
Online Community Manager

Re: online account access

Hmm, that's an odd one @HayleySheen

 

Your customer details and service details have been replaced by your husbands? The service that we'd originally attached your My Account profile is no longer there?


If you like, send us a private message. I'll need your full name, DOB and account number. I'll also grab both My Account login email addresses. 

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