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andy_mac
New Contributor
New Contributor

number transfer

i have a postpaid optus number can i transfer this to a prepaid optus number?

 

i want to keep the number just change the plan?

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Kartika
Moderator
Moderator

Re: number transfer

Hi @andy_mac, you can definitely transfer your current same postpaid mobile number to a prepaid plan. You keep the same sim card. It can take 15mins to 4hrs to process. Here are → Prepaid plans to choose from. Once the service is active as prepaid you then need to → recharge to have balance and to use the service.


However we can`t access customers account details here as this is a public forum. As such your best to contact our support team via the → messaging service to assist you further.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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