Searching...

Mobile

Reply
Accepted Solution

notification sound not working.

GrannyLee

Hi, 

Can anyone shed light on why the notification sound when a text comes via messenger {not facebook messenger}  It has suddenly stopped working yet whatsapp notification comes on and the phone rings as normal.

Any help would be appreciated. The mobile is a samsung galaxy 6

 

 

Thanks

Granny.

Highlighted
Solution

Re: notification sound not working.

SamSam

I recently had a similar problem with my Samsung handset. I found that there's actually one control for your phone to ring when you get a call and another control for notifications (the one that your whatsapp would use). Go to settings > sounds and vibration > volume and you should see a line for each control you have e.g. ringtone, notifications, alarms etc.

 

Make sure the notifications one is turned up Smiley Happy

____________________________________________________________________________________________________________________________
I do not represent Optus. The views, opinions and advice expressed in my posts are my own

Re: notification sound not working.

GrannyLee

Thanks so much for taking the time to share that solution with me. much appreciated.

Takre care of yourself

Granny xx

Post a Reply
Top Contributors
81 Kudos
75 Kudos
72 Kudos
58 Kudos
44 Kudos